Referring a Case

To report suspected adult abuse, neglect, or exploitation, call your local departments of social services, the 24-hour, toll-free APS hotline at  (888) 832-3858

To report suspected adult abuse, neglect, or exploitation, call your local departments of social services, the 24-hour, toll-free APS hotline at  (888) 832-3858

To report suspected adult abuse, neglect, or exploitation, call your local departments of social services, the 24-hour, toll-free APS hotline at  (888) 832-3858

For Professionals

Considering a Case Referral

This page is intended for professionals considering whether to refer a case to the Peninsula Elder Abuse Forensic Center. The PEAFC supports complex cases involving abuse, neglect, self-neglect, or financial exploitation of adults age 60 and older through coordinated, multidisciplinary review.

Here you will find guidance on when a case may be appropriate for referral, the benefits of bringing a case to the PEAFC, and the steps involved in the referral process.

Why Bring a Case to the PEAFC?

The PEAFC provides added support for complex cases that may benefit from coordinated, multidisciplinary input. Bringing a case to the team can help clarify next steps, strengthen decision-making, and support more effective outcomes.

Coordinator Guidance

Receive guidance from the PEAFC Coordinator, even if a case is not appropriate for formal review or staffing.

Shared Case Consultation

Access multiple professionals at one time to consult on a case and receive coordinated recommendations.

Specialized Expertise

Access specialized support such as forensic accounting, legal guidance, psychological consultation, or counseling.

Added System Support

The PEAFC complements existing agency roles and does not replace ongoing case responsibility.

Case Criteria

Case Eligibility Flow

The Peninsula Elder Abuse Forensic Center will staff cases of physical abuse, sexual abuse, neglect, self-neglect, or financial exploitation involving persons over the age of 60.

Cases are referred by partner agencies when they would benefit from multidisciplinary discussion and coordinated expertise..

Type of Abuse

Case of physical abuse, sexual abuse, neglect, or financial exploitation is in need of staffing.

High Level of Complexity

Cases with high level of complexity.

Repeat APS or Law Enforcement

Repeat APS or law enforcement involvement.

Multidisciplinary Lens

Case could benefit from multidisciplinary lens.

Submit the Referral Form

The referral form should be completed and sent to the Center Coordinator at least one week prior to the scheduled meeting.

Send the Referral Securely

The referral may be faxed to 757-890-3927 or emailed to info@peafc.org. Emails must be encrypted.

Coordinator Identifies Partners

The Center Coordinator will determine which partner agencies are needed for staffing and notify them of any pertinent information prior to staffing.

Case Added to Agenda

Once received, the case is added to the meeting agenda. The referring agency staffs the case and brings all relevant information, such as medical records, bank statements, and power of attorney documents.

Case Staffed and Reviewed

The case is staffed with partner agencies and may remain on the agenda for follow up and additional recommendations.

Case Referral Process

How to Refer

Partner agencies may refer cases to the Peninsula Elder Abuse Forensic Center for multidisciplinary staffing. This section outlines when to refer, what is required, and how to submit referral materials securely.

Before the staffing meeting

Step 01

Confirm the case fits Center criteria

Signals eligibility and confirmation without implying approval authority.

Step 02

Ensure APS has been notified

Represents proper procedure, protection, and compliance.

Step 03

Obtain supervisory approval

Clear visual for review and approval by leadership.

Step 04

Submit the referral form

Matches secure submission and sending of materials. You’ve already used this icon consistently.

At the staffing meeting

Step 05

Coordinator confirms participating partners

Consistent with earlier sections and clearly represents coordination.

Step 05

Bring relevant documents to staffing

Signals preparation, documentation, and readiness for review.

Knowledge. Support. Action.

Serving the Peninsula, which includes Hampton, Newport News, Poquoson, York County, James City County, and Williamsburg.

Justice Office of Justice Programs Award 15POVC-21-GG-01082-NONF. 

Your Support is Needed

Your support helps sustain collaborative efforts that protect individuals from abuse, neglect, and financial exploitation.

Serving the Peninsula, which includes Hampton, Newport News, Poquoson, York County, James City County, and Williamsburg.

Justice Office of Justice Programs Award 15POVC-21-GG-01082-NONF. 

Your Support is Needed

Your support helps sustain collaborative efforts that protect individuals from abuse, neglect, and financial exploitation.

Serving the Peninsula, which includes Hampton, Newport News, Poquoson, York County, James City County, and Williamsburg.

Justice Office of Justice Programs Award 15POVC-21-GG-01082-NONF. 

Your Support is Needed

Your support helps sustain collaborative efforts that protect individuals from abuse, neglect, and financial exploitation.